These terms and conditions apply to all use of the Shubho Win platform. Please read them in full before creating an account.
Key terms at a glance — full details available below.
Age Restriction
Shubho Win is strictly for users aged 18 and above. Age is verified at registration, and any account found to belong to a minor is closed immediately.
One Person, One Account
Each person may only open one account. If multiple accounts are found belonging to the same individual, all accounts may be suspended and any funds held may be confiscated.
Bonus Terms
All bonuses come with specific wagering requirements. Please read the terms carefully before claiming any bonus — bonus funds cannot be withdrawn directly.
Payment Policy
KYC verification is required for withdrawals. The deposit and withdrawal method must be the same. Unusual transactions are subject to review.
Prohibited Activities
Fraud, bot usage, money laundering, and any attempt to hack the system are strictly prohibited. If any such activity is detected, the account will be permanently closed.
Dispute Resolution
If a dispute arises, please contact our support team first. If the matter remains unresolved, you have the option to escalate it to an independent mediator.
These Terms & Conditions ("Terms") apply to the Shubho Win platform and all its services. By visiting the website, creating an account, or participating in any game, you are considered to have automatically accepted these Terms.
Shubho Win is a fully licensed online gaming platform. Our goal is to provide players in Bangladesh with a safe, transparent, and enjoyable gaming environment. These terms are written in Bengali so every user can understand them with ease.
Important: These Terms & Conditions constitute a legally binding agreement. If you disagree with any of the Terms, please stop using Shubho Win and contact support to close your account.
These Terms & Conditions are available in both English and Bengali. In the event of any dispute, the Bengali version shall be treated as the original.
These terms apply to Shubho Win's website, mobile app, live chat service, and all other digital platforms. Where third-party software or game providers have their own terms, those must also be followed.
To open an account with Shubho Win, you must meet the following requirements:
You are solely responsible for keeping your account password and login details confidential. Sharing your account with anyone else is prohibited. If you believe someone has accessed your account without authorization, notify Shubho Win support immediately.
Shubho Win will never ask for your password via email or phone. If anyone requests your password, it may be a phishing attempt — please report it to us immediately.
If your phone number, email, or address changes, please update your account accordingly. Shubho Win will not be held responsible for any issues arising from outdated information.
Shubho Win complies with international Anti-Money Laundering (AML) policies. As a result, all members are required to complete the KYC process, particularly before their first withdrawal.
KYC verification is typically completed within 24–72 hours of document submission. Incomplete or unclear documents may result in a request for additional information. Withdrawals will remain on hold until verification is complete.
Please Note: The KYC process is in place for your own protection. It ensures that no one else can access or use an account in your name.
Shubho Win supports the most popular payment methods in Bangladesh. All transactions are secured with SSL encryption.
To withdraw bonus winnings, you must meet the specified wagering requirements. Requesting a withdrawal before these requirements are met may result in the bonus being forfeited.
Shubho Win reserves the right to investigate any suspicious transactions. Withdrawals on the relevant account may be temporarily suspended during the investigation. The account holder is required to provide any necessary information and documentation upon request.
Shubho Win regularly offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that must be followed.
Every bonus comes with a stated Wagering Requirement (WR). For example, if the bonus amount is ৳1,000 and the WR is 20x, you must place a total of ৳20,000 in bets before making a withdrawal.
For VIP Members: Silver, Gold, and Diamond tier members receive exclusive bonuses with custom terms outside of the standard conditions. Contact your VIP manager for more details.
All members must follow the rules below while playing on Shubho Win. These rules apply equally to everyone and are designed to ensure a fair gaming environment.
If your internet connection drops or the app closes mid-game, the result is saved on the server. The correct outcome will be displayed once you reconnect. If a game is interrupted due to a Shubho Win server issue, it will be reviewed and resolved accordingly.
All game outcomes are determined by an RNG (Random Number Generator) certified by a third-party auditor. For live games, the dealer's cards or spins as captured on camera are considered final.
Each game has its own minimum and maximum bet limits, displayed before the game begins. When wagering with bonus balance, the maximum bet is ৳500 per round.
Shubho Win is committed to maintaining a fair and secure environment. The following activities are strictly prohibited:
If any of the above activities are proven, the account will be permanently closed, all balances will be forfeited, and legal action will be taken if necessary.
Shubho Win takes the security of your personal information seriously. We adhere to international data protection standards.
At registration, we collect your name, email address, phone number, and address. Your gaming history and transaction records are also stored in our system.
We never sell your information to third parties. For more details, please read our Privacy Policy Read.
Shubho Win believes gaming should be a source of entertainment, not a way to solve problems. We encourage all members to play responsibly.
Shubho Win provides the following responsible gaming tools:
If You're Experiencing a Gaming Problem Responsible Gambling page for detailed support.
Shubho Win reserves the right to temporarily or permanently close an account under the following circumstances:
To close your account, please contact our support team. Make sure to withdraw any remaining balance before closure. Once closed, requests to reopen the account must be submitted within 30 days.
If Shubho Win closes an account, any valid balance (excluding bonuses) will be refunded within 7 business days. This does not apply to accounts closed due to a breach of terms.
Shubho Win reserves the right to update these Terms & Conditions at any time. Members will be notified in advance by email or SMS of any significant changes.
Continued use of the platform after any changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
You can always check the "Last Updated" date at the top of the page to see when the terms were last revised.
If you have any questions or complaints about these Terms & Conditions, please reach out to our support team:
The governing law and jurisdiction for any legal disputes arising from these terms will be determined in accordance with the rules of Shubho Win's licensing authority.
Join Shubho Win
Register at Shubho Win, claim your welcome bonus, and enjoy Bangladesh's best online gaming experience — in a completely safe and transparent environment.
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